Return, Refund, and Cancellation Policy

Effective Date: April 15, 2025

This policy applies to purchases made via www.zerotosuccess.org, operated by AR Innovations, a micro enterprise based in Thrissur District, Kerala, India. All transactions are governed by the applicable laws of India.

30-Day Replacement Guarantee

All physical items purchased through our website are covered under a 30-Day Replacement Guarantee. If you receive a product that is damaged or has a manufacturing defect, please notify us at the time of delivery or within 30 days.

How to Request a Replacement:

• Contact our Customer Support at [Insert Email / Phone Number] within 30 days of delivery.
• The defective item will be recalled, and a replacement shipped at no extra cost.

Note:

• Replacement is subject to product availability.
• Applies only to items purchased directly from our website.
• Digital products, downloads, or eBooks are excluded.

Order Cancellation Policy

Before Shipment

If you cancel your order before shipment, a full refund will be issued to your original payment method.

After Shipment

If your product has already shipped, you may:

• Contact us immediately if the product is still in transit.
• Return the item only if it is defective under the 30-Day Replacement Guarantee.

Items Not Eligible for Return or Replacement

• Damage due to misuse or mishandling.
• Incidental damage unrelated to manufacturing defects.
• Downloadable or digital content.
• Items without original packaging or proof of purchase.

Refund Method & Timelines

a. Processing Time

Refunds will be initiated within 1–2 business days of confirmation for eligible cases.

b. Refund Mode

All refunds will be processed to the original payment method (credit/debit card, UPI, Razorpay, etc.).

Refunds will reflect in your account within 7–10 business days, based on your bank/payment provider.

Contact Us

If you need help with a return, refund, or cancellation, please contact:

If you have questions about this policy or how we handle your data, please contact us:

Email: support@zerotosuccess.org
Address:AR Innovations C2, Forus Mathura Thiruvambadi Thrissur Dist., Kerala State India. Pin 680022

Jurisdiction

All disputes will be subject to the exclusive jurisdiction of courts in Thrissur District, Kerala, India.